-
Q Are you factory or trading company?
A We are factory that produces magnetic tools with more than 20 years experience.
-
Q How can I make an inquiry with you?
A My email address is sales@jy-tools.com. You can make an inquiry via email or whatsapp , and please give me the product name,quantity or other requirement,I will reply you in 24 hours.
-
Q Can I get some samples to check the quality?
A Yes, but you need to pay the sample cost and shipping cost.
-
Q How to start order?
A Proforma invoice will be sent first after confirmation of order, enclosed our bank information.
-
Q How long is the lead-time for mass production?
A Normally is 40-45 days after the order confirmation,If you need the goods urgently, please let us know in advance and we will arrange the delivery for you as soon as possible.
-
Q How do you guarantee the quality of your products?
A We focus on the production of magnetic tools for more than 20 years, and all our products are processed by CNC machine tools, then our testing workshops will do sampling inspection before delivery.
-
Q How do you treat quality complaint?
A First of all, our quality control will reduce the quality problem to near zero.If there is a real quality problem caused by us,we will send you free goods for replacement.
